Customer Service Data Entry

San Diego , CA
United States

RKI is seeking a Customer Service Data Entry Specialist to provide top-notch customer service, respond to financial inquiries, and accurately enter financial data into our system. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

- Provide exceptional customer service via phone, email, and chat, responding to financial inquiries and resolving issues in a timely and professional manner
- Accurately and efficiently enter financial data into our system, including transactions, payments, and account updates
- Review and verify financial data for accuracy and completeness
- Maintain organized and up-to-date financial records
- Collaborate with colleagues to resolve financial issues and improve data quality
- Meet productivity and quality standards
- Adhere to company policies and procedures, as well as regulatory requirements

Requirements:

- High school diploma or equivalent required
- 1-2 years of customer service and data entry experience in a financial setting preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment
- Excellent organizational and time management skills
- Ability to maintain confidentiality and handle sensitive financial information
- Proficiency in Microsoft Office, particularly Excel
- Familiarity with financial software and systems an asset

What We Offer:

- Competitive hourly rate
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package
How to Apply: